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When a high-profile global media company needed an outside partner to assess its security, process efficiency, and continuous improvement efforts, they chose red argyle.
Challenge
A global media company was going through rapid change. They were growing quickly and facing new business processes to fit their trajectory. With millions of users, the company was committed to high-security standards, process efficiency, and continuous improvement.
The company had Salesforce Sales Cloud, Service Cloud, and Experience Cloud among multiple internal Salesforce instances. With several organizations and admins working across the company and a shifting security and privacy landscape, this created a complex Salesforce environment. In addition, the company was recently acquired, which created an atmosphere of uncertainty and change.
Due to limited in-house resources and capacity, the company sought an outside Salesforce partner to accomplish the following:
Security audit of multiple salesforce instances
Red Team security testing
Consultation: policy and IT infrastructure
Solution
Because of Red Argyle’s deep experience and successful outcomes in delivering specialized security services to other tech-savvy media companies, we were chosen as the Salesforce partner to serve as an extension of the company’s team and to address its Salesforce, security, and process needs.
Red Argyle worked closely with the IT team and Salesforce admins to assess, prioritize, and deliver security remediation work.
Results
Red Argyle provided an independent, third-party audit that reported on the strengths and areas of improvement within the Salesforce Implementations. From there, an action plan was created that included the following:
By partnering with Red Argyle, the client achieved what they couldn’t accomplish on their own: An accelerated timetable to reach their security, process, and continuous improvement goals. The short-term solutions led to quick wins, setting the company up for success as they tackled the plan’s longer-term efforts.
The global media company improved its security and compliance posture with Red Argyle’s documentation and action plan, which outlined hundreds of items – many of which are efficiently carried out by the client’s admin team. In addition, better alignment with the IT organization, including the CIO, has resulted in allocating the right resources to continue prioritizing security and privacy.
With Red Argyle’s work and consultation, the company gained a clear action plan for a more secure design, helping to avoid problems before they become critical issues.
What other clients have to say
“Due to Red Argyle’s expert knowledge and solutions, we’ve been able to streamline communications, automate audits and reduce time spent on tasks 25% – 70%.”
“With the solution that Red Argyle built, we have much better automation and communication, and we’re seeing a 70% completion rate.”
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