Had a few exciting things happen this week that we wanted to share:
#1 – We are on the Appexchange!!!
The Red Argyle consulting services listing went live today. Our public face is growing. If you’re interested, check it out and “Like” it, and if you’ve worked with us, we would LOVE to get a few ratings under our belt.
In addition, we also listed our first product. It is a simple reporting toolkit to aid in customer retention reporting. Fully documented, check it out!
Red Retention Toolkit Product Listing
#2 – We now have support access on our website!
We are in the process of implementing the Salesforce Service Cloud for internal use. We’ll have more releases about the support system in the future, but our email to case, and web to case functionality is now up and running. The goal of this system is to better facilitate support requests from you, our customers.
So here’s how to initiate a support request.
Either way, a case is immediately entered in our support system and you will be notified that it was successful.
That’s all for now. Thanks everyone for helping us get to where we are, and can’t wait to see where we are all going to go together.